Frequently asked questions

• How long will it take for production?

  Your designs made to order by our experts in California Bay Area.

  With love and care poured into 2 weeks. Get build updates all the way, as your dream furniture comes to life.

• What about shipping and delivery?

  Delivers within three weeks post production – depending on your location and the time of year.

  Once ready, our delivery partner BlueDart schedules an appointment with you. All this at no extra cost, at all!

  Hey, our delivery drivers do not walk dogs, cook meals or take off their shirts!

• Do you accept returns?

  We give you 365 days to try your new design risk-free. Don’t love it? Let us know within the first 365 days, and we'll set up a return.

  If it arrives damaged or defective, let us know within 48 hours.

  Replacement or a refund is on us! We arrange for our delivery partners to pick it up from your home.

What types of payments do you accept?

We accept all payments in Indian rupees through all major credit and debit cards, Net banking, American Express cards, Diners Card, International Card, ITZ Cash Card, Freecharge, Ola Money, Oxigen, Airtel Money, Payzapp, Ypay, Yes Bank and PayUMoney Wallet and UPI.

Are your products environmentally friendly?

We do our best to source materials that are environmentally sound and safe for home use. If you have questions about materials and treatments used for any specific product, get in touch and we’ll tell you all about it.

What's your warranty?

We offer a one year warranty against manufacturing defects applicable to the original owner effective from the date of delivery. Warranty does not apply to any conditions resulting from faulty installation, care, misuse or expected wear. In the event that you find yourself experiencing an issue with our guarantee, please reach out to us so we can make it right.